Privacy policy

GoReefers Group(“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.

1. Information We Collect

When you use our website, we may collect:

• Personal Information you voluntarily provide (e.g., name, email address, phone number, company details).
• Usage Data such as IP address, browser type, pages visited, and time spent on the site.
• Cookies and Tracking Data to improve user experience and analyze site performance.

2. How We Use Your Information

We use your information to:

• Provide and improve our services.
• Respond to inquiries and requests.
• Analyze website usage and performance.
• Ensure security and prevent fraud.
• Send updates, marketing communications, or other information (if you opt-in).

3. Third-Party Services

We use third-party services to enhance our website:

• Google Analytics – to analyze traffic and usage trends.
• Hotjar – to better understand user behavior and improve site experience.
• Webflow – our website platform and hosting provider.
• Google Fonts & Adobe Fonts – for consistent website typography and design.

These third-party providers may collect data such as your IP address or browser information in accordance with their own privacy policies.

4. Cookies

Our site uses cookies to improve functionality, analyze performance, and personalize your experience. You can manage or disable cookies in your browser settings, though this may affect website functionality.

5. Data Sharing & Disclosure

We do not sell or rent your personal information. We may share data only when:

• Required by law or regulatory authorities.
• Necessary to protect our rights, property, or safety.
• In connection with service providers who assist in operating our website.

6. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no method of transmission over the Internet is 100% secure.

7. Your Rights

Depending on your location, you may have rights to:

• Access, correct, or delete your personal data.
• Restrict or object to certain processing.
• Withdraw consent for marketing communications.
• File a complaint with your local data protection authority.

To exercise these rights, please contact us at info@goreefers.group

8. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

9. International Data Transfers

As we operate globally, your data may be processed outside your country. We ensure appropriate safeguards are in place for such transfers.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “last revised” date.

11. Contact Us

For questions about this Privacy Policy, please contact us at:

GoReefers
22 Sacks Cir, Sacks Circle Industrial, Cape Town, 7530, South Africa
info@goreefers.group
+ 27 21 912 5900